We offer a two year extensive warranty on any new timepiece bought at AZ USA Shop and a one year extensive warranty on any Certified Pre-Owned timepiece bought at AZ USA Shop. All items sold by AZ USA Shop are 100% brand new unless they are clearly described as “Certified Pre-Owned.”
Our warranty covers the most important part of a watch: the movement. No matter how complicated, we are well-equipped and ready to repair it with the utmost care. In addition, we will replace your battery for two years from the date of purchase. Our warranty does not cover any damage to the movement resulting from mistreatment, improper use or from the wearer exceeding the manufacturer’s water resistance limitations. Additionally, we do not cover the watch case, bracelet, strap, crown, stem, crystal/glass and the watch finish. The warranty will be voided if there are signs of shock to the watch.
We do not cover the watch case, bracelet, straps, crown/stem, crystal/glass, finishes, damage caused by excessive wear-and-tear, physical abuse or damage resulting from exceeding the limitations of the water resistance of the watch.
-These warranties are valid only at AZ USA Shop. Repair or warranty service performed by someone other than AZ USA Shop will void these warranties.
-To the extent permitted by applicable law, AZ USA Shop disclaims any liability for consequential or incidental damages for breach of written or implied warranty on any item, including merchantability or fitness for a particular purpose.
GUARANTEE OF AUTHENTICITY
All items sold by AZ USA Shop are 100% genuine and authentic with their original serial numbers intact. Additionally, all items sold by AZ USA Shop are brand new, unworn and free of defects, unless they are clearly described as “Certified Pre-Owned.” All new AZ USA Shop items include original packaging, care manuals, and warranty cards, where applicable. Most AZ USA Shop items are sourced directly from the manufacturers.